Novel Bound
Privacy Policy
Effective Date: March 9, 2025
For privacy inquiries: hr@a2rsoftwaresolution.com · a2rsoftwaresolution.com
This Privacy Policy explains how we collect, use, store, and share information when you use the Novel Bound mobile application, related services, and any support or communication channels we provide (collectively, the "Service"). By using Novel Bound, you agree to this Privacy Policy.
Information We Collect
We may collect the following categories of information:
When you create an account or use the app, we may collect:
- Name or display name
- Email address
- Grade, school-related profile details, or learning preferences
- Essays, writing submissions, notes, quiz responses, and other educational content you enter
- Profile image, if you choose to upload one
- Messages or information you send to customer support
When you use Novel Bound, we may collect:
- Progress data, badges, streaks, achievements, and scores
- Activity history such as completed lessons, games, writing sessions, and assessments
- App interactions, feature usage, and session activity
- Device type, operating system, app version, crash logs, and diagnostic information
If you sign in or connect through a third-party provider, we may receive limited account information from that provider, such as your email address or profile name, depending on your settings and permissions.
How We Use Information
We use your information to:
- Create and manage your account
- Provide writing practice, scoring, feedback, badges, and educational features
- Personalize learning content and user experience
- Track progress and performance
- Improve app quality, reliability, and safety
- Respond to support requests and communicate with you
- Detect, prevent, and investigate misuse, fraud, or security issues
- Comply with legal obligations
How We Share Information
We do not sell your personal information.
We may share information in the following situations:
We may share information with vendors and service providers that help us operate the Service, such as hosting, database, analytics, authentication, notification, customer support, or infrastructure providers.
If Novel Bound is used through a school, educator, or parent-managed experience, certain information such as student progress, submissions, or performance may be visible to authorized teachers, school administrators, or parents/guardians, depending on how the account is set up.
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with a legal obligation
- Protect our rights or property
- Protect the safety of users or others
- Investigate fraud, abuse, or security incidents
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
Data Storage and Retention
We retain information for as long as needed to provide the Service, maintain records, resolve disputes, enforce our agreements, and comply with legal obligations.
If you request deletion of your account, we will delete or de-identify your personal information within a reasonable period, except where we need to retain certain information for legal, security, backup, fraud prevention, or operational reasons.
Children's Privacy
Novel Bound may be used by students and young learners. We do not knowingly collect more personal information from children than is reasonably necessary to provide the Service.
If the Service is offered to children under the age required by applicable law, we expect use to occur through a parent, guardian, school, or other authorized arrangement where appropriate.
If you believe a child has provided personal information in a way that is not permitted, please contact us at hr@a2rsoftwaresolution.com, and we will take appropriate steps to review and address the request.
Your Choices and Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of certain information
- Object to or limit certain processing, where applicable
You may also be able to update certain profile information directly in the app.
To make a privacy-related request, contact us at hr@a2rsoftwaresolution.com.
Account Deletion
You may request deletion of your account by:
- Using the account deletion option in the app, if available, or
- Contacting us at hr@a2rsoftwaresolution.com
When your account is deleted, your personal information will be removed or de-identified, except where retention is required for legitimate business, legal, security, or fraud prevention purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services and Links
The Service may rely on third-party tools or contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies separately.
International Users
Your information may be processed and stored in countries other than your own. By using the Service, you understand that your information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Effective Date" above and may provide additional notice within the app or by other appropriate means.
Your continued use of the Service after an updated Privacy Policy becomes effective means you accept the revised policy.
Contact Us
If you have questions or requests about this Privacy Policy, please contact us at: